Subject: Ticket Assigned - Conversation with K Soriano
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 13:00:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with K Soriano K Soriano                    Hi           04:46 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:46 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:46 PM, 08th Feb                     K Soriano                    1           04:46 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hello K Soriano , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:46 PM, 08th Feb                     K Soriano                    my order           04:46 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hi K Soriano , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:46 PM, 08th Feb                     K Soriano                    1           04:47 PM, 08th Feb                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           04:47 PM, 08th Feb                     K Soriano                    9413560862           04:47 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020723000440    You can also easily track your order from My Account > Order History.             04:47 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:47 PM, 08th Feb                     K Soriano                    3           04:47 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hi K Soriano , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:47 PM, 08th Feb                     K Soriano                    5           04:47 PM, 08th Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:48 PM, 08th Feb                   Mais                   Dear customer, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:50 PM, 08th Feb                     K Soriano                    Hi Mais           04:50 PM, 08th Feb                     K Soriano                    Good evening           04:50 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 9413560862           04:51 PM, 08th Feb                     K Soriano                    i just wanted to know if you have the contact number of the           04:51 PM, 08th Feb                     K Soriano                    person who will deliver my orders           04:51 PM, 08th Feb                     K Soriano                    im expecting it yesterday but           04:51 PM, 08th Feb                     K Soriano                    it didnt came           04:51 PM, 08th Feb                     K Soriano                    it was a gift so need it badly at least by tomorrow morning           04:51 PM, 08th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 9413560862 has been out for delivery on 8-2-23, and we hope it will be delivered to you as soon as possible.           04:51 PM, 08th Feb                   Mais                   Please allow us till the end of this day as a maximum so that the order can be delivered           04:52 PM, 08th Feb                     K Soriano                    but it was my office address           04:52 PM, 08th Feb                     K Soriano                    thought it will be fast           04:52 PM, 08th Feb                     K Soriano                    becuase im living in sharjah thats why i choose my office location for fast delivery           04:53 PM, 08th Feb                     K Soriano                    our office will be close by 6pm           04:53 PM, 08th Feb                     K Soriano                    so i wanted to contact the person who will deliver           04:53 PM, 08th Feb                     K Soriano                    or can you at least put a mark/message for my order that it needs to be delivered by tomorrow between 9am to 4pm please           04:55 PM, 08th Feb                   Mais                   Kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver your items at your specified time if you were not available           04:55 PM, 08th Feb                     K Soriano                    thanks           04:55 PM, 08th Feb                   Mais                   Please rest assured that we will do our best to deliver the order at the soonest we can           04:56 PM, 08th Feb                     K Soriano                    ?           04:56 PM, 08th Feb                     K Soriano                    thanks           04:56 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           04:58 PM, 08th Feb                     K Soriano                    No more           04:58 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           05:00 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5684208