Subject: Ticket Assigned - Conversation with Fatema H Jamaly
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 09:54:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatema H Jamaly Fatema H Jamaly                    Hi           01:44 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            01:44 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:44 PM, 08th Feb                     Fatema H Jamaly                    1           01:44 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Hello Fatema H Jamaly , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:44 PM, 08th Feb                     Fatema H Jamaly                    1           01:44 PM, 08th Feb                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           01:44 PM, 08th Feb                     Fatema H Jamaly                    9413673549           01:45 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 07/02/2023    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            01:45 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:45 PM, 08th Feb                     Fatema H Jamaly                    2           01:45 PM, 08th Feb                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:45 PM, 08th Feb                     Fatema H Jamaly                    1           01:45 PM, 08th Feb                   Babyshop UAE WhatsApp bot                   Please enter your email address           01:45 PM, 08th Feb                     Fatema H Jamaly                    [email-masked]           01:45 PM, 08th Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           01:45 PM, 08th Feb                     Fatema H Jamaly                    Okay           01:46 PM, 08th Feb                   Mais                   Hi Fatema, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           01:46 PM, 08th Feb                     Fatema H Jamaly                    Hi           01:46 PM, 08th Feb                     Fatema H Jamaly                    Good afternoon           01:46 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 9413673549           01:46 PM, 08th Feb                     Fatema H Jamaly                    Yes           01:46 PM, 08th Feb                     Fatema H Jamaly                    When I tried to track it           01:46 PM, 08th Feb                     Fatema H Jamaly                    It only says placed           01:46 PM, 08th Feb                     Fatema H Jamaly                    I was supposed to receive it today between 10-2           01:46 PM, 08th Feb                     Fatema H Jamaly                    But there is still no update           01:47 PM, 08th Feb                   Mais                   Kindly note that the expected date of delivering the order is 8-2-23, so please allow us till the end of this day so that the order can be delivered           01:47 PM, 08th Feb                     Fatema H Jamaly                    Yes but I had chosen the time slot           01:48 PM, 08th Feb                   Mais                   In case your order has not been delivered within this day, please contact us again so that we can do the needful           01:48 PM, 08th Feb                     Fatema H Jamaly                    So why am I to wait till the end of the day           01:48 PM, 08th Feb                     Fatema H Jamaly                    I chose the time because that’s the preferred time for me           01:48 PM, 08th Feb                     Fatema H Jamaly                    So why should I wait           01:48 PM, 08th Feb                     Fatema H Jamaly                    I would like to receive my order in the preferred time slot please           01:49 PM, 08th Feb                     Fatema H Jamaly                    ?????           01:50 PM, 08th Feb                   Mais                   Please note that the courier will contact you before delivering the order, so you can arrange with him to deliver the order at your specified time, just please allow us the time so that the courier can contact you and deliver your item successfully           01:51 PM, 08th Feb                     Fatema H Jamaly                    There’s only ten minutes left for my specified time           01:51 PM, 08th Feb                     Fatema H Jamaly                    And now you want more time to contact the courier           01:51 PM, 08th Feb                   Mais                   Please note that we will do our best to deliver the order at the soonest we can           01:51 PM, 08th Feb                     Fatema H Jamaly                    Okay           01:52 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           01:52 PM, 08th Feb                     Fatema H Jamaly                    No           01:52 PM, 08th Feb                     Fatema H Jamaly                    Just please hurry with my delivery           01:52 PM, 08th Feb                   Mais                   Sure, we will do our best please rest assured           01:53 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           01:54 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5683293