Subject: Ticket Assigned - Conversation with IS
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 09:45:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with IS IS                    1           01:33 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:33 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Hello IS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:34 PM, 08th Feb                     IS                    1           01:34 PM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:34 PM, 08th Feb                     IS                    9413625223           01:34 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020723001353    You can also easily track your order from My Account > Order History.             01:34 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:34 PM, 08th Feb                     IS                    2           01:35 PM, 08th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:35 PM, 08th Feb                     IS                    1           01:35 PM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:35 PM, 08th Feb                     IS                    [email-masked]           01:36 PM, 08th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:36 PM, 08th Feb                     IS                    Ok           01:36 PM, 08th Feb                   Mais                   Hi Shaikh, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:36 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 9413625223           01:36 PM, 08th Feb                     IS                    Hi mais           01:36 PM, 08th Feb                     IS                    Yes           01:36 PM, 08th Feb                     IS                    Yesterday its my delivery date but still its not come           01:37 PM, 08th Feb                     IS                    Can you plz check           01:37 PM, 08th Feb                   Mais                   Please give us some time, because the issue has been escalated to the courier team, and they will do their best to help you properly.           01:37 PM, 08th Feb                     IS                    Okay           01:38 PM, 08th Feb                     IS                    Plz find it out           01:38 PM, 08th Feb                   Mais                   Sure, please allow us the time and we will do the needful           01:38 PM, 08th Feb                     IS                    Ok           01:38 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           01:39 PM, 08th Feb                     IS                    Today its come ?           01:39 PM, 08th Feb                   Mais                   Kindly note that we are unable to determine a specified time, but we will do our best to deliver the order at the soonest we can           01:41 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           01:43 PM, 08th Feb                     IS                    Ok           01:43 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:45 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5683245