Subject: Ticket Assigned - Conversation with Youssef Mohamed ?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 09:42:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Youssef Mohamed ? Youssef Mohamed ?                    2           01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                    Hello Youssef Mohamed ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:32 PM, 08th Feb                     Youssef Mohamed ?                    1           01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           01:32 PM, 08th Feb                     Youssef Mohamed ?                    8413682861           01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0207230005601    You can also easily track your order from My Account > Order History.             01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:32 PM, 08th Feb                     Youssef Mohamed ?                    2           01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:32 PM, 08th Feb                     Youssef Mohamed ?                    1           01:32 PM, 08th Feb                   MAX KW Whatsapp BOT                   Please enter your email address           01:32 PM, 08th Feb                     Youssef Mohamed ?                    [email-masked]           01:33 PM, 08th Feb                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           01:33 PM, 08th Feb                   Mais                   Hi Youssef, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:34 PM, 08th Feb                   Mais                   We can see that you have contacted us regarding your order 8413682861           01:35 PM, 08th Feb                     Youssef Mohamed ?                    Good morning           01:35 PM, 08th Feb                     Youssef Mohamed ?                    yes           01:35 PM, 08th Feb                     Youssef Mohamed ?                    I need to know whether my order will arrive today or not           01:35 PM, 08th Feb                   Mais                   We have checked for you and found via your order tracking number that your order 8413682861 has been out for delivery on 8-2-23, and we hope it will be delivered to you as soon as possible.           01:36 PM, 08th Feb                   Mais                   Please allow us till the end of this day so that the order can be delivered           01:36 PM, 08th Feb                     Youssef Mohamed ?                    can I request that it be delivered before 2 pm           01:37 PM, 08th Feb                     Youssef Mohamed ?                    please           01:37 PM, 08th Feb                     Youssef Mohamed ?                    because I have work           01:37 PM, 08th Feb                   Mais                   Kindly note that you will be contacted before delivering the order, so please arrange with the courier to deliver the order at your specified time           01:38 PM, 08th Feb                     Youssef Mohamed ?                    okay thank you so much           01:38 PM, 08th Feb                   Mais                   Is there anything else I can assist you with?           01:38 PM, 08th Feb                     Youssef Mohamed ?                    no thank you so much           01:40 PM, 08th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:41 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5683226