Subject: Ticket Assigned - Conversation with ??????? ??
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 08:57:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ??????? ?? ??????? ??                    Hi           12:48 PM, 13th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:48 PM, 13th Jan                   MAX UAE whatsapp bot                    Hello ??????? ?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:48 PM, 13th Jan                     ??????? ??                    1           12:48 PM, 13th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:48 PM, 13th Jan                     ??????? ??                    9410127897           12:49 PM, 13th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011223001940    You can also easily track your order from My Account > Order History.             12:49 PM, 13th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:49 PM, 13th Jan                     ??????? ??                    2           12:49 PM, 13th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:49 PM, 13th Jan                     ??????? ??                    1           12:49 PM, 13th Jan                   MAX UAE whatsapp bot                   Please enter your email address           12:49 PM, 13th Jan                     ??????? ??                    [email-masked]           12:49 PM, 13th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:49 PM, 13th Jan                     ??????? ??                    I can’t track my order           12:50 PM, 13th Jan                     ??????? ??                    Showing No tracking status           12:50 PM, 13th Jan                   Mais                   Hi Vignesh, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           12:52 PM, 13th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           12:52 PM, 13th Jan                   Mais                   Please allow me a minute to check your order 9410127897           12:52 PM, 13th Jan                     ??????? ??                    I can’t track my order           12:52 PM, 13th Jan                     ??????? ??                    Ok           12:52 PM, 13th Jan                   Mais                   Could you please confirm your contact number and your address? so that we can arrange the delivery process and assist you further           12:52 PM, 13th Jan                   Mais                   You can also track the delivery of the order via the website https://bit.ly/3v0Daf7 through the tracking number FP011223001940           12:52 PM, 13th Jan                     ??????? ??                    +971524482716           12:53 PM, 13th Jan                   Mais                   Could you please share your address as well           12:53 PM, 13th Jan                     ??????? ??                    [email-masked]           12:53 PM, 13th Jan                   Mais                   Kindly share with us your home address           12:54 PM, 13th Jan                     ??????? ??                    Yamak madical technologies.fze P6 005 Sharjah airport area  SAIFZONE gate number 3           12:55 PM, 13th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:55 PM, 13th Jan                   Mais                   We will get in touch with you at the soonest we can           12:55 PM, 13th Jan                     ??????? ??                    Ok           12:55 PM, 13th Jan                   Mais                   Is there anything else I can assist you with?           12:55 PM, 13th Jan                     ??????? ??                    Ok           12:56 PM, 13th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           12:57 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5582767