Subject: Ticket Assigned - Conversation with Dona Mary George
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 08:06:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dona Mary George Dona Mary George                    Hi           11:58 AM, 13th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:58 AM, 13th Jan                   Centrepoint UAE whatsapp bot                    Hello Dona Mary George , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:58 AM, 13th Jan                     Dona Mary George                    1           11:58 AM, 13th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:58 AM, 13th Jan                     Dona Mary George                    9409824722           11:59 AM, 13th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011023002037    You can also easily track your order from My Account > Order History.             11:59 AM, 13th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:59 AM, 13th Jan                     Dona Mary George                    2           11:59 AM, 13th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:59 AM, 13th Jan                     Dona Mary George                    1           11:59 AM, 13th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:59 AM, 13th Jan                     Dona Mary George                    [email-masked]           11:59 AM, 13th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:59 AM, 13th Jan                   Mais                   Hi Dona, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:00 PM, 13th Jan                   Mais                   We can see that you have contacted us regarding your order 9409824722           12:00 PM, 13th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9409824722 has been out for delivery on  13-1-23, and we hope it will be delivered to you as soon as possible.           12:00 PM, 13th Jan                     Dona Mary George                    It's been 4 days now           12:01 PM, 13th Jan                     Dona Mary George                    I got this msg           12:01 PM, 13th Jan                     Dona Mary George                    Hi! Your order number 9409824722 is out for delivery. Track at https://shkrn.app.link/3T8cbrc3xwb Stay Happy           12:01 PM, 13th Jan                     Dona Mary George                    Same msg coming everyday           12:01 PM, 13th Jan                     Dona Mary George                    And nobody calling me           12:01 PM, 13th Jan                     Dona Mary George                    Then msg will come delivery cancelled           12:01 PM, 13th Jan                     Dona Mary George                    Can u contact yhe delivery person and call me 056           12:01 PM, 13th Jan                     Dona Mary George                    00971 567304925           12:02 PM, 13th Jan                     Dona Mary George                    To deliver now           12:02 PM, 13th Jan                   Mais                   Please accept our full apology for the delay, and kindly note that the courier usually try 3 times to deliver the order, so please allow us till the end of this day as a maximum so that the order can be delivered           12:02 PM, 13th Jan                   Mais                   As well, kindly note that the courier will contact you on 0567304925 before delivering the order, so please and kindly allow us the time           12:03 PM, 13th Jan                   Mais                   And please rest assured that we will try our best to deliver your items successfully and at the soonest we can           12:03 PM, 13th Jan                     Dona Mary George                    Okk           12:04 PM, 13th Jan                   Mais                   Is there anything else I can assist you with?           12:04 PM, 13th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:06 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5582616