Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 08:01:41 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567490200            11:54 AM, 13th Jan                   Mais                   Hi priyanka, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           11:55 AM, 13th Jan                     Hi                    Ok           11:55 AM, 13th Jan                     Hi                    Hi           11:55 AM, 13th Jan                     Hi                    I m           11:55 AM, 13th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           11:55 AM, 13th Jan                     Hi                    Trying to make.a  Return           11:55 AM, 13th Jan                     Hi                    But I m           11:55 AM, 13th Jan                     Hi                    Not able to add items to my list           11:55 AM, 13th Jan                     Hi                             11:56 AM, 13th Jan                     Hi                    For the above order           11:56 AM, 13th Jan                     Hi                             11:56 AM, 13th Jan                     Hi                    See there is no           11:56 AM, 13th Jan                     Hi                    Option to select           11:56 AM, 13th Jan                     Hi                             11:56 AM, 13th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you.           11:57 AM, 13th Jan                   Mais                   Could you please share with us the names of the items you want to return, so that we can do the needful?           11:57 AM, 13th Jan                     Hi                    I want the return the full           11:57 AM, 13th Jan                     Hi                    Order           11:57 AM, 13th Jan                     Hi                    As the size is too big for me           11:58 AM, 13th Jan                     Hi                    All the items I want to add           11:58 AM, 13th Jan                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9409950722 dated on 13-1-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           12:00 PM, 13th Jan                     Hi                    Did u add all the items ?           12:00 PM, 13th Jan                   Mais                   Yes, we have created a return request for all the items           12:00 PM, 13th Jan                     Hi                    Ok           12:01 PM, 13th Jan                   Mais                   Is there anything else I can assist you with?           12:01 PM, 13th Jan                     Hi                    Thank you so much           12:01 PM, 13th Jan                     Hi                    No thanks a ton           12:01 PM, 13th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           12:01 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5582596