Subject: Ticket Assigned - Conversation with ຸ
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Jan 2023 07:36:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ຸ ຸ                    Hi           11:18 AM, 13th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:18 AM, 13th Jan                   MAX UAE whatsapp bot                    Hello ຸ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:18 AM, 13th Jan                     ຸ                    2           11:19 AM, 13th Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:19 AM, 13th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:19 AM, 13th Jan                     ຸ                    2           11:19 AM, 13th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:19 AM, 13th Jan                     ຸ                    1           11:19 AM, 13th Jan                   MAX UAE whatsapp bot                   Please enter your email address           11:19 AM, 13th Jan                     ຸ                    [email-masked]           11:19 AM, 13th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:19 AM, 13th Jan                   Mais                   Hi Amani, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           11:22 AM, 13th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           11:22 AM, 13th Jan                     ຸ                    Yes           11:22 AM, 13th Jan                     ຸ                    Until now no one contacted me for the pickup           11:23 AM, 13th Jan                     ຸ                             11:23 AM, 13th Jan                     ຸ                    I asked to return those 2 items           11:23 AM, 13th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number ?           11:25 AM, 13th Jan                     ຸ                    050 310 1411           11:26 AM, 13th Jan                   Mais                   Please confirm if this is the intended order 9409202495           11:27 AM, 13th Jan                     ຸ                    Yes, it's           11:27 AM, 13th Jan                   Mais                   We would like to inform you that a new return request has been created for the products from the order 9409202495 dated on 13-1-23 to avoiding more delay, and the items will be received by the transport partner LMG within 3 to 5 working days .           11:30 AM, 13th Jan                     ຸ                    Thanks           11:31 AM, 13th Jan                   Mais                   Is there anything else I can assist you with?           11:32 AM, 13th Jan                     ຸ                    No, thanks           11:32 AM, 13th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           11:35 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5582535