Subject: Note Added - [#5540031] Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:34:04 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5540031    Subject:  Re: Order confirmed!   Requester: Khulood.yy    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMEC6CC04059F2464EAB7C1A3726FF9070" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask WH to replace this with correct product. WH has picked wrong product by mistake.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 11 January 2023 3:57 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5540031] - Re: Order confirmed!</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM33FE7C1336D6454CA7068BE48125D443" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please assist with the below.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 5, 2023 10:53 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5540031] - Re: Order confirmed!</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Is there any update on this issue?<br>
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Problem statement: Need return approval<br>
Order id: 9408277925 <br>
Order date: Dec 31, 2022<br>
Tracking id: FP123122002838<br>
Item id: 163601804 - Philips Avent Electric Sterilizer and Dryer<br>
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Issue description: The customer is complaining about the item, because as per the description it says 'Steralize &amp; Dryer' but the customer received only steralizer. Please advise whether a replacement will be sent or return and refund will be done.<br>
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Thanks for your help!<br>
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Regards,<br>
Mais.</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5540031:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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