Subject: Ticket Assigned - Conversation with محمد شاهد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 14:09:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with محمد شاهد محمد شاهد                    Hi           05:55 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:55 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello محمد شاهد , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:55 PM, 12th Jan                     محمد شاهد                    1           05:55 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:55 PM, 12th Jan                     محمد شاهد                    9410054280           05:56 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018935460    You can also easily track your order from My Account > Order History.             05:56 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:56 PM, 12th Jan                     محمد شاهد                    2           05:56 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:56 PM, 12th Jan                     محمد شاهد                    1           05:56 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:56 PM, 12th Jan                     محمد شاهد                    [email-masked]           05:56 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:56 PM, 12th Jan                     محمد شاهد                    9410054280           05:57 PM, 12th Jan                   Mais                   مرحبًا محمد,  مساء الخير. شكراً على التواصل مع سنتربوينت. اسمي ميس. سأكون سعيدة لمساعدتك.           06:01 PM, 12th Jan                     محمد شاهد                    English           06:01 PM, 12th Jan                   Mais                   Hi Mohamed, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:01 PM, 12th Jan                   Mais                   We would like to inform you that your order is under delivery to you, please allow us till the end of this day so that the order can be delivered           06:02 PM, 12th Jan                     محمد شاهد                    U sure it will get deliver today           06:02 PM, 12th Jan                   Mais                   Yes, just please allow us the time, and in case you have faced any issue with the delivery process please get back to us so that we can do the needful           06:03 PM, 12th Jan                     محمد شاهد                    But it is already 6           06:03 PM, 12th Jan                     محمد شاهد                    My only concern is i will go out           06:04 PM, 12th Jan                     محمد شاهد                    And if delivery boy comes           06:04 PM, 12th Jan                     محمد شاهد                    Then it will be problem           06:04 PM, 12th Jan                   Mais                   Please allow us the time and the courier will deliver the order, as the courier usually work even after 9 PM           06:05 PM, 12th Jan                     محمد شاهد                    Ok           06:05 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           06:06 PM, 12th Jan                     محمد شاهد                    No just make sure then i receive it today           06:06 PM, 12th Jan                   Mais                   Please be assured that we will so our best to process the order and deliver it at the soonest we can           06:07 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:09 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580647