Subject: Ticket Assigned - Conversation with محمد شاهد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 12:59:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with محمد شاهد محمد شاهد                    Hi           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello محمد شاهد , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:48 PM, 12th Jan                     محمد شاهد                    1           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:48 PM, 12th Jan                     محمد شاهد                    9410054280           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018935460    You can also easily track your order from My Account > Order History.             04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:48 PM, 12th Jan                     محمد شاهد                    2           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:48 PM, 12th Jan                     محمد شاهد                    1           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:48 PM, 12th Jan                     محمد شاهد                    [email-masked]           04:48 PM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:48 PM, 12th Jan                     محمد شاهد                    I did not received any update regarding my delivery           04:49 PM, 12th Jan                   Mais                   Hi Mohammed, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:50 PM, 12th Jan                   Mais                   Please allow me a minute to check your order 9410054280           04:50 PM, 12th Jan                   Mais                   We would like to inform you that the expected date of the order to be delivered is 12-1-23           04:51 PM, 12th Jan                   Mais                   So please allow us till the end of this day so that the order can be delivered           04:51 PM, 12th Jan                   Mais                   Knowing that you will be contacted before delivering the order           04:51 PM, 12th Jan                     محمد شاهد                    But no 1 has contacted me till now           04:51 PM, 12th Jan                   Mais                   In case your order has not been delivered or you have not been contacted, please let us know so that we can do the needful           04:51 PM, 12th Jan                     محمد شاهد                    If i will not receive it today           04:51 PM, 12th Jan                     محمد شاهد                    Please let me know           04:52 PM, 12th Jan                     محمد شاهد                    So i can go somewhere else           04:52 PM, 12th Jan                     محمد شاهد                    I will not wait for delivery           04:52 PM, 12th Jan                   Mais                   Please accept our full apology for the delay, and kindly allow us till the end of this day so that you can be contacted and the order can be delivered           04:52 PM, 12th Jan                     محمد شاهد                    But please give me confirmation           04:53 PM, 12th Jan                     محمد شاهد                    If i will not received today           04:53 PM, 12th Jan                     محمد شاهد                    So atleast i cann go somewhere else           04:54 PM, 12th Jan                   Mais                   Kindly note that the expected date of delivering the order is today, so please allow us the time, and please note that you will be contacted before delivering the order so please arrange with the courier to deliver your items at your specified time and date if you were not available           04:56 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           04:57 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:59 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580296