Subject: Ticket Assigned - Conversation with Zahra
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 12:59:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zahra Zahra                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  zahra Bot:  Hi zahra, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-22297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  545415662            04:44 PM, 12th Jan                     Zahra                             04:44 PM, 12th Jan                     Zahra                    i re           04:44 PM, 12th Jan                     Zahra                    i rece           04:44 PM, 12th Jan                     Zahra                    i received wrong order           04:45 PM, 12th Jan                   Mais                   Hi Zahra, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:45 PM, 12th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           04:45 PM, 12th Jan                   Mais                   Could you please share with us the name of the item you supposed to receive as it is on the site, so that we can check for you and assist you further           04:46 PM, 12th Jan                     Zahra                    i order gabby kitchen set i got bedroom one we already i this one           04:46 PM, 12th Jan                     Zahra                             04:48 PM, 12th Jan                     Zahra                    we want this           04:48 PM, 12th Jan                     Zahra                             04:49 PM, 12th Jan                     Zahra                    they send me this           04:50 PM, 12th Jan                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:50 PM, 12th Jan                     Zahra                    okay           04:50 PM, 12th Jan                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 9410015733 dated on 12-1-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:54 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           04:56 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           04:59 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580295