Subject: Ticket Assigned - Conversation with Nawal
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 12:26:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nawal Nawal                    Hi ! I have placed an order yesterday , but I need about 5 days to be back to Sharjah , can I receive that time?           04:08 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:08 PM, 12th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:08 PM, 12th Jan                     Nawal                    9410070506           04:09 PM, 12th Jan                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:09 PM, 12th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:09 PM, 12th Jan                     Nawal                    This is my order no.??           04:09 PM, 12th Jan                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:09 PM, 12th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:09 PM, 12th Jan                     Nawal                    1           04:09 PM, 12th Jan                   MAX UAE whatsapp bot                    Hello Nawal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:09 PM, 12th Jan                     Nawal                    1           04:12 PM, 12th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:12 PM, 12th Jan                     Nawal                    9410070506           04:12 PM, 12th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011223001217    You can also easily track your order from My Account > Order History.             04:12 PM, 12th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 12th Jan                     Nawal                    2           04:12 PM, 12th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:12 PM, 12th Jan                     Nawal                    1           04:12 PM, 12th Jan                   MAX UAE whatsapp bot                   Please enter your email address           04:12 PM, 12th Jan                     Nawal                    [email-masked]           04:13 PM, 12th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:13 PM, 12th Jan                   Mais                   Hi Nawal, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:14 PM, 12th Jan                   Mais                   We can see that you have contacted us regarding your order 9410070506           04:14 PM, 12th Jan                     Nawal                    Yes           04:15 PM, 12th Jan                     Nawal                    I placed my order yesterday to avoid missing the items I'm interested in           04:15 PM, 12th Jan                     Nawal                    But Im not in the provided location right now           04:16 PM, 12th Jan                     Nawal                    Need about 5 days to be home           04:16 PM, 12th Jan                     Nawal                    Can we delay receiving my backage to that time?           04:17 PM, 12th Jan                     Nawal                    Mais r u still with me?           04:17 PM, 12th Jan                   Mais                   Sorry for the delay           04:18 PM, 12th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9410070506 has been out for delivery on 12-1-23, and we hope it will be delivered to you as soon as possible.           04:18 PM, 12th Jan                     Nawal                    Would u plz read what I've written above???           04:19 PM, 12th Jan                     Nawal                    ????????????????           04:19 PM, 12th Jan                   Mais                   Kindly note that you will be contacted before delivering the order, so please arrange with the courier to deliver the items to your specified time and place           04:21 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           04:23 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:26 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5580121