Subject: Ticket Assigned - Conversation with Sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 11:13:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    Hello           02:59 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:59 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello Sara , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:59 PM, 12th Jan                     Sara                    A           02:59 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hi Sara , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:59 PM, 12th Jan                     Sara                    6           02:59 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:59 PM, 12th Jan                     Sara                    1           03:00 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           03:00 PM, 12th Jan                     Sara                    [email-masked]           03:00 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:00 PM, 12th Jan                     Sara                             03:00 PM, 12th Jan                   Mais                   Hi Sara, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:01 PM, 12th Jan                     Sara                    Hi I wanted to ask if it’s OK to return those items to the branch as I got them as a gift but the color doesn’t suit my living room           03:02 PM, 12th Jan                     Sara                             03:02 PM, 12th Jan                     Sara                             03:02 PM, 12th Jan                     Sara                             03:03 PM, 12th Jan                     Sara                             03:03 PM, 12th Jan                   Mais                   Kindly note that you can return the items to the store in case you have the purchase invoice           03:06 PM, 12th Jan                     Sara                    I don’t because I got them as a gift           03:08 PM, 12th Jan                   Mais                   We kindly ask you to please get in touch with the person who gave the items to you so that you can get the invoice           03:09 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           03:11 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:12 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5579704