Subject: Ticket Assigned - Conversation with Sujata
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 10:38:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sujata Sujata                    Hi           02:22 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:22 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Hello Sujata , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:22 PM, 12th Jan                     Sujata                    1           02:22 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:22 PM, 12th Jan                     Sujata                    3837682 this order number           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:23 PM, 12th Jan                     Sujata                    1           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:23 PM, 12th Jan                     Sujata                    My order8410045451..please make this order ready before 4 p.m today.           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:23 PM, 12th Jan                     Sujata                    1           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:23 PM, 12th Jan                     Sujata                    8410045451           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 12th Jan                     Sujata                    2           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 12th Jan                     Sujata                    1           02:23 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           02:24 PM, 12th Jan                     Sujata                    [email-masked]           02:24 PM, 12th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:24 PM, 12th Jan                   Mais                   Hi Sujata, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:25 PM, 12th Jan                     Sujata                    8410045451           02:25 PM, 12th Jan                   Mais                   We can see that you have contacted us regarding your order 8410045451           02:25 PM, 12th Jan                   Mais                   Please give me a minute to check.           02:25 PM, 12th Jan                     Sujata                    Yes pls           02:25 PM, 12th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 12-1-23           02:27 PM, 12th Jan                     Sujata                    I know           02:27 PM, 12th Jan                     Sujata                    But what time           02:27 PM, 12th Jan                     Sujata                    I need within 3 hrs           02:27 PM, 12th Jan                   Mais                   So please allow us till the end of this day so that the order can be ready, knowing that you will receive a message when it will be ready for collection.           02:27 PM, 12th Jan                     Sujata                    Noo           02:28 PM, 12th Jan                   Mais                   Kindly accept our full apology that we are unable to determine a specified time, but please be assured that we will do our best to process it at the soonest we can           02:28 PM, 12th Jan                     Sujata                    Can you pls make it priority           02:28 PM, 12th Jan                     Sujata                    Otherwise these items will be of no use           02:28 PM, 12th Jan                   Mais                   Please rest assured that we will try our best to process the order on a priority and at the soonest we can           02:28 PM, 12th Jan                     Sujata                    Hope within 3 hrs I will get ready  message           02:29 PM, 12th Jan                   Mais                   Please allow us the time and we will do our best to process the order at the soonest we can           02:31 PM, 12th Jan                     Sujata                    3.30           02:31 PM, 12th Jan                   Mais                   Please allow us the time and we will do our best to process the order at the soonest we can           02:35 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           02:37 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:38 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5579541