Subject: Ticket Assigned - Conversation with Farina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 10:36:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Farina Farina                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  farina Bot:  Hi farina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7810142620 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97337117277            02:28 PM, 12th Jan                   Mais                   Hi Farina, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:29 PM, 12th Jan                   Mais                   We can see that you have contacted us regarding your order 7810142620           02:29 PM, 12th Jan                   Mais                   We would like to inform you that the expected date of the order to be delivered is 12-1-23           02:32 PM, 12th Jan                   Mais                   So please allow us till the end of this day so that the order can be processed and delivered           02:32 PM, 12th Jan                   Mais                   In case you have not been contacted and the order has not been delivered within the the end of this day, please contact us again so that we can do the needful.           02:34 PM, 12th Jan                   Mais                   Is there anything else I can assist you with?           02:35 PM, 12th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:36 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5579530