Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 20:28:14 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Hi,</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Thankyou for your response. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Please find the attached photos and videos.</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">The product has stopped working.</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Please replace the product with a new one or refund the full amount.</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Kindly action on priority.</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div style="color:rgb(49,49,49);word-spacing:1px" dir="auto"><div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div dir="auto" style="font-size:1rem">Thanks </div></blockquote>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTIwMjQ5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YIRifYb-bmB2R2kuVfdYYUK5VugDXZZnFJjeVpa6yeM" data-id="2044009202495" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTIwMjQ5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BHAX73VNJds5dPA2UmZthHr2o_TtmvafJYNLeoeFFuc" data-id="2044009202494" style="max-width: 100%"></div>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div dir="auto" style="font-size:1rem"></div></blockquote>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 10 Jan 2023 at 12:49 pm, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Shobit,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We kindly ask you to please share with us images/videos about the item showing the issue, so that we can check for you and assist you further.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044009202496'>IMG_47931044.MOV</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5570107