Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 13:58:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:41 PM, 11th Jan                     User                             05:41 PM, 11th Jan                     User                    This item was picked up by aramex as return           05:42 PM, 11th Jan                     User                    Could help me to know what is the current status of it           05:42 PM, 11th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:43 PM, 11th Jan                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:43 PM, 11th Jan                     User                    Take ur time dear           05:43 PM, 11th Jan                     User                             05:44 PM, 11th Jan                   Mais                   Sorry for the delay, we are still checking           05:48 PM, 11th Jan                   Mais                   Sorry for this delay, we appreciate your patience           05:54 PM, 11th Jan                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:55 PM, 11th Jan                   Mais                   We will get in touch with you at the soonest we can           05:55 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           05:56 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:57 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576163