Subject: New Reply Received - Conversation with Saba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 13:51:14 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Conversation with Saba  Ticket comment <div>I still have an issue. Haven't been refunded my full amount for an order at centrepoint</div>
<br>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, January 11, 2023 1:23 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Conversation with Saba
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5547145</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5547145<br>
<br>
لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mais Hasan : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Saba​,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused and for the delay.<br>
<br>
We would like to inform you that after checking your order 9408478364, and according to the information available to us, it turns that your order was successfully delivered on ​1/4/23, so could you please confirm that to us or not? so that we can check for
 you and assist you further.<br>
<br>
We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
</div>
<div dir="ltr" style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">
Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Babyshop </span>Support Team.</div>
</div>
</div>
<div></div>
<br>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5547145