Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 13:49:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503123078            05:40 PM, 11th Jan                     Hi                    No one has picked up the items which I requested to return           05:40 PM, 11th Jan                     Hi                    Pls I want to know when will it be picked           05:41 PM, 11th Jan                   Mais                   Hi Suman, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:41 PM, 11th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           05:42 PM, 11th Jan                   Mais                   Please give me a minute to check.           05:42 PM, 11th Jan                   Mais                   We have checked for you and found by your return tracking number RP010823003132 that an attempt will be made to collect the items on 11-1-23 and you will be contacted on +971505883078. We hope they will be collected as soon as possible.           05:46 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           05:48 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:49 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576126