Subject: Ticket Assigned - Conversation with Pooja Jagtap
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 13:48:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pooja Jagtap Pooja Jagtap                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi pooja jagtap, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi pooja jagtap, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408269149 Bot:    Your order has been cancelled.    Don't worry, your refund is being processed. ?    Here's how it works:   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:36 PM, 11th Jan                   Mais                   Hi Pooja, Good Afternoon. Thank you for contacting Max My name is Mais. We would be happy to help you.           05:39 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 9408269149           05:39 PM, 11th Jan                     Pooja Jagtap                    Hi aya I have placed a return of 7 items from order number 9408153167. They picked up all items but refund is not yet issued refun amount is           05:39 PM, 11th Jan                     Pooja Jagtap                    187 in card and 18 in max credit           05:39 PM, 11th Jan                     Pooja Jagtap                    Hh           05:40 PM, 11th Jan                     Pooja Jagtap                    Hi mais           05:40 PM, 11th Jan                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:40 PM, 11th Jan                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:43 PM, 11th Jan                   Mais                   We will get in touch with you at the soonest we can           05:43 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           05:46 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:48 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576118