Subject: Ticket Assigned - Conversation with Mudir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 13:32:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mudir Mudir                    Hello I  just made an order is it possible to get the exact time it will be delivered           05:22 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:22 PM, 11th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:22 PM, 11th Jan                     Mudir                    1           05:23 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Hello Mudir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:23 PM, 11th Jan                     Mudir                    1           05:23 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           05:23 PM, 11th Jan                     Mudir                    8410036016           05:23 PM, 11th Jan                    Centrepoint KW whatsapp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 14/01/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/beIobWgdvwb    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            05:23 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:23 PM, 11th Jan                     Mudir                    2           05:24 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:24 PM, 11th Jan                     Mudir                    1           05:24 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:24 PM, 11th Jan                     Mudir                    [email-masked]           05:24 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:24 PM, 11th Jan                   Mais                   Hi Mudir, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:26 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 8410036016           05:26 PM, 11th Jan                     Mudir                    Yes I wanted to give the time I would like the order to be delivered           05:27 PM, 11th Jan                   Mais                   Kindly note that the expected date of the order to be delivered is 14-1-23           05:29 PM, 11th Jan                   Mais                   So please allow us the time, and kindly note that you will receive a call before delivering the order, so please arrange with the courier to deliver the order at your specified time and date           05:29 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           05:31 PM, 11th Jan                     Mudir                    Thank you           05:31 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:32 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576028