Subject: Ticket Assigned - Conversation with Yadhu
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 12:42:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yadhu Yadhu                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi yadhu, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409723434 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011023000020     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567104294            04:38 PM, 11th Jan                     Yadhu                    Ok           04:38 PM, 11th Jan                   Mais                   Hi Yadhu, Good  Afternoon. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           04:38 PM, 11th Jan                     Yadhu                    Hi it's showing like my order is out for delivery,           04:38 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 9409723434           04:38 PM, 11th Jan                     Yadhu                    But I didn't get any call or message           04:38 PM, 11th Jan                     Yadhu                    Since yesterday           04:38 PM, 11th Jan                   Mais                   Yes, as we can see your order is out for delivery, and it will be delivered at the soonest           04:38 PM, 11th Jan                   Mais                   Kindly allow us till the end of this day so that you can be contacted and the order can be delivered           04:39 PM, 11th Jan                     Yadhu                    They actually message me in WhatsApp for location           04:39 PM, 11th Jan                     Yadhu                    And I shared but no response till now           04:39 PM, 11th Jan                     Yadhu                    Ok           04:39 PM, 11th Jan                   Mais                   Please allow us the time and the courier will contact you again and deliver your items successfully.           04:39 PM, 11th Jan                     Yadhu                    Ok           04:40 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           04:41 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           04:42 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5575770