Subject: Ticket Assigned - Conversation with Ashraf Kishwar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 12:36:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashraf Kishwar Ashraf Kishwar                    Hi           04:29 PM, 11th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:29 PM, 11th Jan                   Centrepoint UAE whatsapp bot                    Hello Ashraf Kishwar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:30 PM, 11th Jan                     Ashraf Kishwar                    1           04:30 PM, 11th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:30 PM, 11th Jan                     Ashraf Kishwar                    9409650229           04:30 PM, 11th Jan                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 11/01/2023             04:30 PM, 11th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:30 PM, 11th Jan                     Ashraf Kishwar                    2           04:30 PM, 11th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:30 PM, 11th Jan                     Ashraf Kishwar                    1           04:30 PM, 11th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:30 PM, 11th Jan                     Ashraf Kishwar                    [email-masked]           04:31 PM, 11th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:31 PM, 11th Jan                     Ashraf Kishwar                    K.thnks           04:31 PM, 11th Jan                   Mais                   Hi Ashraf, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:31 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 9409650229           04:31 PM, 11th Jan                     Ashraf Kishwar                    Hello           04:31 PM, 11th Jan                     Ashraf Kishwar                    Yea           04:31 PM, 11th Jan                     Ashraf Kishwar                    I would like to confirm if my order is ready for collection           04:32 PM, 11th Jan                     Ashraf Kishwar                    I have not received any msg regarding it           04:32 PM, 11th Jan                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:33 PM, 11th Jan                     Ashraf Kishwar                    Ok.so for now i have to wait for confirmation?           04:33 PM, 11th Jan                   Mais                   Yes please allow us the time and we will get in touch with you through your email .           04:34 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           04:35 PM, 11th Jan                     Ashraf Kishwar                    No that would be all           04:36 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:36 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5575734