Subject: Ticket Assigned - Conversation with Shaheer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 12:33:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaheer Shaheer                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shaheer Bot:  Hi shaheer, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409875698 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009655197     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00971555097197            04:21 PM, 11th Jan                   Mais                   Hi Shaheer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:21 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 9409875698           04:21 PM, 11th Jan                     Shaheer                    Yes           04:21 PM, 11th Jan                     Shaheer                    The order is not yet delivered till now           04:22 PM, 11th Jan                   Mais                   We would like to inform you that the expected date of delivering the order is 11-1-23, so please allow us till the end of this day so that the order can be delivered           04:22 PM, 11th Jan                   Mais                   Knowing that you will receive a call before delivering the order           04:22 PM, 11th Jan                   Mais                   In case your order has not been delivered within the end of this day, please contact us again so that we can do the needful           04:23 PM, 11th Jan                     Shaheer                    I need it today, If not I would like to cancel the order and full redund required           04:24 PM, 11th Jan                   Mais                   Please accept our full apology for the delay, and allow us till the end of the day so that the order can be delivered           04:25 PM, 11th Jan                     Shaheer                    In will be here in Masdar till 05:00pm           04:26 PM, 11th Jan                   Mais                   Kindly note that we are unable to determine a specified time to delivering the order, but you will be contacted before delivering the order so please arrange with the courier to deliver your items at your prefer time           04:29 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           04:31 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:33 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5575717