Subject: Ticket Assigned - Conversation with Asma Parveen
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 12:20:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asma Parveen Asma Parveen                    Hi           04:15 PM, 11th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:15 PM, 11th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:15 PM, 11th Jan                     Asma Parveen                    9409982227           04:15 PM, 11th Jan                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:15 PM, 11th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:15 PM, 11th Jan                     Asma Parveen                    1           04:15 PM, 11th Jan                   MAX UAE whatsapp bot                    Hello Asma Parveen , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 11th Jan                     Asma Parveen                    I           04:16 PM, 11th Jan                   MAX UAE whatsapp bot                    Hi Asma Parveen , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:16 PM, 11th Jan                     Asma Parveen                    5           04:16 PM, 11th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:16 PM, 11th Jan                   Mais                   Hi Asma, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:18 PM, 11th Jan                     Asma Parveen                    ?           04:18 PM, 11th Jan                     Asma Parveen                    Hi there           04:18 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 9409982227           04:18 PM, 11th Jan                     Asma Parveen                    9409982227           04:18 PM, 11th Jan                     Asma Parveen                    I would like to cancel           04:18 PM, 11th Jan                     Asma Parveen                    Since I've placed new order           04:18 PM, 11th Jan                   Mais                   We would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:19 PM, 11th Jan                     Asma Parveen                    Ok           04:19 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           04:19 PM, 11th Jan                     Asma Parveen                    Thanks           04:20 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:20 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5575657