Subject: Ticket Assigned - Conversation with Marrnel ??‍❤️‍?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 10:50:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marrnel ??‍❤️‍? Marrnel ??‍❤️‍?                    1           02:41 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:41 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Hello Marrnel ??‍❤️‍? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:41 PM, 11th Jan                     Marrnel ??‍❤️‍?                    1           02:41 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:41 PM, 11th Jan                     Marrnel ??‍❤️‍?                    8409490193           02:42 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0108230004445    You can also easily track your order from My Account > Order History.             02:42 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:42 PM, 11th Jan                     Marrnel ??‍❤️‍?                    2           02:42 PM, 11th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:42 PM, 11th Jan                     Marrnel ??‍❤️‍?                    1           02:42 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           02:42 PM, 11th Jan                     Marrnel ??‍❤️‍?                    [email-masked]           02:42 PM, 11th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:42 PM, 11th Jan                   Mais                   Hi Marrnel, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:42 PM, 11th Jan                   Mais                   We can see that you have contacted us regarding your order 8409490193           02:43 PM, 11th Jan                     Marrnel ??‍❤️‍?                    Can you please check my order           02:43 PM, 11th Jan                     Marrnel ??‍❤️‍?                    Because shipping date is January 9           02:43 PM, 11th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8409490193 has been out for delivery on 11-1-23, and we hope it will be delivered to you as soon as possible.           02:43 PM, 11th Jan                     Marrnel ??‍❤️‍?                    And they message me my order is out of delivery but until now i don't receive my order           02:43 PM, 11th Jan                   Mais                   Please accept our full apology for the delay, please allow us till the end of this day so that the order can be delivered           02:45 PM, 11th Jan                   Mais                   In case your order has not been delivered within the end of this day, please contact us again so that we can do the needful           02:45 PM, 11th Jan                     Marrnel ??‍❤️‍?                    Ok thanks           02:46 PM, 11th Jan                   Mais                   Is there anything else I can assist you with?           02:47 PM, 11th Jan                     Marrnel ??‍❤️‍?                    No i will just wait Today my order           02:47 PM, 11th Jan                   Mais                   Please be assured that we will do our best to deliver the order today and at the soonest we can           02:48 PM, 11th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:50 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5575158