Subject: Note Added - [#5556871] خلل مصنعي لسرير حديث الولادة
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 10:34:27 +0000

Hi ,    Nermin Shehadeh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5556871    Subject:  خلل مصنعي لسرير حديث الولادة   Requester: Shereenomer23    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">Kindly asked the customer we will replace the item if agree, please replay us.</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Ram magar</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 11, 2023 5:45 AM<br>
<b>To:</b> Babyshop Home Delivery &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5556871] - خلل مصنعي لسرير حديث الولادة</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 9 Jan at 10:51 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">any update?<br>
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Problem statement: Need return approval<br>
Order id: 9401090394<br>
Order date: Nov 19, 2022<br>
Tracking id: 19805869401090394-1<br>
Item id: 158818955 - Juniors Madison 3-in-1 White Wooden Convertible Crib (Up to 5<br>
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Issue description: The customer wants to return the item ( Juniors Madison 3-in-1 White Wooden Convertible Crib (Up to 5) because it has been damaged after a while of using it and the item has 2 years of warranty for manufacturing defects.<br>
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So please check and advise if the returning/exchanging is possible or not.<br>
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Thanks for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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