Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 09:49:50 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Thank you for your response..it clarifies but when we buy from shops is this applicable.</div>
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<div>On Wed., Jan. 11, 2023, 12:35 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anisa​,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We would like to inform you that the items have a return period for 14 days. Hence, the points will be credited after 14 days if there is no returns. If there are returns, then the points for the items returned will be deducted and the balance points will be credited.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5570760