Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 08:55:27 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Returns  Ticket comment <div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="gmail_quote">
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<div dir="auto">Hi,</div>
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<div dir="auto">Thankyou for your response. </div>
<div dir="auto">Please find the attached photos and videos.</div>
<div dir="auto">The product has stopped working.</div>
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<div dir="auto">Please replace the product with a new one or refund the full amount.</div>
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<div dir="auto">Kindly action on priority.</div>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Thanks </div></blockquote>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTEzNzY0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ACdWl0SCx36ejLzC39HwRnEr_BqoAuJOfZ2W0SlzX-Q" data-id="2044009137644" style="width:750px;max-width:100%"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTEzNzY0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sWlscV55tXcrzBlhih8TcGTHndHr4WF5DqmIzqBNeq4" data-id="2044009137643" style="width:750px;max-width:100%">
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Centrepoint</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, 10 Jan 2023 at 12:49 pm<br>Subject: Re: [#5570107] - Returns<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">shobhit.malhotra786@gmail</a>.com <br><br><br>
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<div dir="ltr">Hi Shobit,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We kindly ask you to please share with us images/videos about the item showing the issue, so that we can check for you and assist you further.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5570107