Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 10:49:32 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto"><div>Hi,<div dir="auto"><br></div>
<div dir="auto">Yes all 3 items were in the same box that was returned back.</div>
<div dir="auto"><br></div>
<div dir="auto">Lace &amp; Mesh Detail Balcony and Thong Set, bath towel and reed diffuser</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 10 Jan 2023, 14:47 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Afrah​,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you. <br><br>We would like to inform you that we have processed the refund of amount AED68.00 for the items Wax Lyrical Rose Bud Reed Diffuser - 100 ml and Textured Bath Towel - 70x140 cms on 10-1-23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr">​<br>
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<div dir="ltr">And regarding the item Styli Lace &amp; Mesh Detail Balcony and Thong Set, could you please confirm if you have handed it with the other items or not, so that we can check for you and assist you further.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5570405