Subject: Ticket Assigned - Conversation with Danyal Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 10:45:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Danyal Khan Danyal Khan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  danyal khan Bot:  Hi danyal khan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409524303 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567571226            02:39 PM, 10th Jan                   Mais                   Hi Danyal, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:39 PM, 10th Jan                   Mais                   We can see that you have contacted us regarding your order 9409524303           02:39 PM, 10th Jan                     Danyal Khan                    Yes when it'll be ready for collection           02:40 PM, 10th Jan                     Danyal Khan                    It's urgent I've flight tomorrow           02:40 PM, 10th Jan                   Mais                   Please give me a minute to check.           02:40 PM, 10th Jan                     Danyal Khan                    Please check           02:41 PM, 10th Jan                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you and to process the order at the soonest we can             02:41 PM, 10th Jan                     Danyal Khan                    Okay, thank you for your assistance.           02:42 PM, 10th Jan                   Mais                   Is there anything else I can assist you with?           02:42 PM, 10th Jan                     Danyal Khan                    No thanks           02:43 PM, 10th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:45 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5570730