Subject: Ticket Assigned - Conversation with Khalid Hafeez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 11:44:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khalid Hafeez Khalid Hafeez                    Hi           03:29 PM, 09th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:29 PM, 09th Jan                   MAX UAE whatsapp bot                    Hello Khalid Hafeez , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:29 PM, 09th Jan                     Khalid Hafeez                    1           03:30 PM, 09th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:30 PM, 09th Jan                     Khalid Hafeez                    9409390126           03:30 PM, 09th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM970237800    You can also easily track your order from My Account > Order History.             03:30 PM, 09th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:30 PM, 09th Jan                     Khalid Hafeez                    3           03:31 PM, 09th Jan                   MAX UAE whatsapp bot                    Hi Khalid Hafeez , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:31 PM, 09th Jan                     Khalid Hafeez                    5           03:31 PM, 09th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:31 PM, 09th Jan                   Mais                   Hi Khaild, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:32 PM, 09th Jan                     Khalid Hafeez                    This is my oder mumbr 9409390126 wen I collected           03:32 PM, 09th Jan                   Mais                   We can see that you have contacted us regarding your order 9409390126           03:32 PM, 09th Jan                   Mais                   Could you please confirm your contact number and if you have received any codes?           03:33 PM, 09th Jan                     Khalid Hafeez                    No           03:34 PM, 09th Jan                   Mais                   Could you please confirm your contact number +971551545096           03:35 PM, 09th Jan                     Khalid Hafeez                    Yas this my number           03:36 PM, 09th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:36 PM, 09th Jan                   Mais                   We will get in touch with you at the soonest we can           03:37 PM, 09th Jan                     Khalid Hafeez                    Ok thanks           03:38 PM, 09th Jan                   Mais                   Is there anything else I can assist you with?           03:39 PM, 09th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:44 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5566660