Subject: Ticket Assigned - Conversation with Adil İlhan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 11:36:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adil İlhan Adil İlhan                    hello           03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:22 PM, 09th Jan                     Adil İlhan                    1           03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Hello Adil İlhan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:22 PM, 09th Jan                     Adil İlhan                    1           03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:22 PM, 09th Jan                     Adil İlhan                    FP0107230003542           03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:22 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:22 PM, 09th Jan                     Adil İlhan                    1           03:23 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:23 PM, 09th Jan                     Adil İlhan                    FP0107230003542           03:23 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:23 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:23 PM, 09th Jan                     Adil İlhan                    1           03:24 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:24 PM, 09th Jan                     Adil İlhan                    8409326487           03:24 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0107230003542    You can also easily track your order from My Account > Order History.             03:24 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:24 PM, 09th Jan                     Adil İlhan                    2           03:25 PM, 09th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:25 PM, 09th Jan                     Adil İlhan                    1           03:25 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           03:25 PM, 09th Jan                     Adil İlhan                    [email-masked]           03:26 PM, 09th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:26 PM, 09th Jan                   Mais                   Hi Adil, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:27 PM, 09th Jan                   Mais                   We can see that you have contacted us regarding your order 8409326487           03:27 PM, 09th Jan                     Adil İlhan                    hello           03:27 PM, 09th Jan                     Adil İlhan                    yes           03:28 PM, 09th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8409326487 has been out for delivery on 9-1-23, and we hope it will be delivered to you as soon as possible.           03:28 PM, 09th Jan                     Adil İlhan                    They call but they say they're coming, they don't make the delivery           03:29 PM, 09th Jan                     Adil İlhan                    they keep waiting           03:30 PM, 09th Jan                   Mais                   Please accept our full apology for the delay, please allow us the time and we will do our best to deliver the order at the soonest we can           03:30 PM, 09th Jan                     Adil İlhan                    I want delivery today because I have a trip tomorrow           03:31 PM, 09th Jan                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can           03:32 PM, 09th Jan                   Mais                   Please allow us till the end of this day as a maximum so that you can receive the items           03:33 PM, 09th Jan                     Adil İlhan                    Im wating tanks           03:33 PM, 09th Jan                   Mais                   Is there anything else I can assist you with?           03:35 PM, 09th Jan                     Adil İlhan                    No thanks           03:35 PM, 09th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:36 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5566624