Subject: Ticket Assigned - Conversation with Samar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 12:34:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samar Samar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  samar Bot:  Hi samar, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0582250062            04:22 PM, 07th Jan                   Mais                   Hi Samar, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:22 PM, 07th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           04:23 PM, 07th Jan                     Samar                    Hii please no one till now came fir pick up           04:23 PM, 07th Jan                     Samar                    My last order           04:24 PM, 07th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           04:26 PM, 07th Jan                   Mais                   Please give me a minute to check.           04:26 PM, 07th Jan                   Mais                   We would like to inform you that the courier will collect your items within 3-5 working day start from the date of creating the return request           04:28 PM, 07th Jan                   Mais                   Please allow us the time so that the items can be collected, and the courier will contact you before that           04:28 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           04:31 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:34 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558390