Subject: Ticket Assigned - Conversation with Kawther
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 12:24:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kawther Kawther                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi kawther, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7809149456 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097338388182            04:17 PM, 07th Jan                     Kawther                    Order number           04:18 PM, 07th Jan                     Kawther                    7809149456           04:18 PM, 07th Jan                     Kawther                    I want irlt delivery not pick up           04:18 PM, 07th Jan                     Kawther                    House442 block583 road8305 saman city           04:18 PM, 07th Jan                     Kawther                    Salman city           04:18 PM, 07th Jan                   Mais                   Hi Kawther, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:19 PM, 07th Jan                   Mais                   Kindly accept our full apology that we are unable to change the delivery method of the order after it has been confirmed           04:19 PM, 07th Jan                     Kawther                    We make the order since Thursday but not ready yet           04:20 PM, 07th Jan                     Kawther                    Long time           04:20 PM, 07th Jan                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             04:21 PM, 07th Jan                   Mais                   We will process the order and get in touch with you at the soonest we can           04:21 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           04:23 PM, 07th Jan                     Kawther                    Thanks           04:23 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:23 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558344