Subject: Ticket Assigned - Conversation with Rajni
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 12:08:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rajni Rajni                    Hi           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello Rajni , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:59 PM, 07th Jan                     Rajni                    No Tracking Status Found           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Hi Rajni , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:59 PM, 07th Jan                     Rajni                    1           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:59 PM, 07th Jan                     Rajni                    9409272564           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018871379    You can also easily track your order from My Account > Order History.             03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:59 PM, 07th Jan                     Rajni                    2           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:59 PM, 07th Jan                     Rajni                    1           03:59 PM, 07th Jan                   MAX UAE whatsapp bot                   Please enter your email address           03:59 PM, 07th Jan                     Rajni                    [email-masked]           04:00 PM, 07th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:00 PM, 07th Jan                     Rajni                    It says no tracking status found           04:01 PM, 07th Jan                   Mais                   Hi Rajni, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:01 PM, 07th Jan                     Rajni                    I’m not able to get status of my order           04:01 PM, 07th Jan                     Rajni                    It says no tracking status found           04:01 PM, 07th Jan                     Rajni                    https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=*******871379           04:01 PM, 07th Jan                   Mais                   We would like to inform you that your order 9409272564 has been shipped to EMIRATESPOST courier partner           04:03 PM, 07th Jan                   Mais                   And the expected date to be delivered is 07-01-2023, so please allow us till the end of this day so that the order can be delivered.           04:03 PM, 07th Jan                   Mais                   As well, you can track your order through this number 1000018871379 and this link https://bit.ly/39HPafH           04:04 PM, 07th Jan                   Mais                   In case your order has not been delivered, or you have not been contacted, please let us know so that we can do the needful.           04:04 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           04:05 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:07 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558273