Subject: Ticket Assigned - Conversation with Rochelle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 11:53:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rochelle Rochelle                    Hey           03:42 PM, 07th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:42 PM, 07th Jan                    Centrepoint KW whatsapp bot                    Hello Rochelle , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:42 PM, 07th Jan                     Rochelle                    1           03:42 PM, 07th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:42 PM, 07th Jan                     Rochelle                    8409121561           03:44 PM, 07th Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0106230001257    You can also easily track your order from My Account > Order History.             03:44 PM, 07th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:44 PM, 07th Jan                     Rochelle                    2           03:44 PM, 07th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:44 PM, 07th Jan                     Rochelle                    1           03:44 PM, 07th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           03:44 PM, 07th Jan                     Rochelle                    [email-masked]           03:44 PM, 07th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:44 PM, 07th Jan                   Mais                   Hi Rochelle, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:46 PM, 07th Jan                   Mais                   We can see that you have contacted us regarding your order 8409121561           03:46 PM, 07th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8409121561 has been out for delivery on 7-1-23, and we hope it will be delivered to you as soon as possible.           03:47 PM, 07th Jan                     Rochelle                    Can u confirm my location please?           03:47 PM, 07th Jan                     Rochelle                    I requested for a address change yesterday dear           03:48 PM, 07th Jan                     Rochelle                    It hasnt been changed           03:48 PM, 07th Jan                   Mais                   We would like to inform you that we have already raised your query to the courier team, and they will deliver the order accordingly           03:50 PM, 07th Jan                     Rochelle                    Thank you, sorry for the inconvenience           03:50 PM, 07th Jan                   Mais                   Please feel free to contact us anytime, we will be happy to serve you.           03:52 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           03:52 PM, 07th Jan                     Rochelle                    No thank you           03:52 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:53 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558216