Subject: Ticket Assigned - Conversation with Jhoanne Buela
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 11:48:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jhoanne Buela Jhoanne Buela                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  jhoanne buela Bot:  Hi jhoanne buela, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409298904 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010723000646     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558534842            03:40 PM, 07th Jan                   Mais                   Hi Hhoanne, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:40 PM, 07th Jan                   Mais                   We can see that you have contacted us regarding your order 9409298904           03:41 PM, 07th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9409298904 has been out for delivery on 7-1-23, and we hope it will be delivered to you as soon as possible.           03:41 PM, 07th Jan                     Jhoanne Buela                    Yes           03:42 PM, 07th Jan                     Jhoanne Buela                    What time it will be delivered?           03:42 PM, 07th Jan                     Jhoanne Buela                    Your driver called me stating that they unable to know my address           03:43 PM, 07th Jan                   Mais                   Kindly accept our full apology that we can not determine a specified hour to deliver the order, but please allow us till the end of this day so that the items can be delivered.           03:43 PM, 07th Jan                   Mais                   As well, please note that we will do our best to deliver the order ASAP.           03:43 PM, 07th Jan                     Jhoanne Buela                    Ok           03:43 PM, 07th Jan                     Jhoanne Buela                    Ok           03:43 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           03:44 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           03:48 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558184