Subject: Ticket Assigned - Conversation with Jaharul Jaman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 11:12:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jaharul Jaman Jaharul Jaman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi jaharul jaman, what do you need help with? Customer:  1 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi jaharul jaman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4709309548 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0107230002604     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:00 PM, 07th Jan                   Mais                   Hi Jaharul, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:01 PM, 07th Jan                   Mais                   We can see that you have contacted us regarding your order 4709309548           03:01 PM, 07th Jan                     Jaharul Jaman                    Hi, i have requested to deliver the items matter of urgency.. till now I haven't received yet.. hence would please arrange the delivery immediately           03:01 PM, 07th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:03 PM, 07th Jan                   Mais                   We have checked for you and found via your order tracking number that your order (8164086624) has been out for delivery on 7-1-23, and we hope it will be delivered to you as soon as possible.4709309548           03:03 PM, 07th Jan                   Mais                   Please allow us till the end of this day so that the order can be delivered           03:03 PM, 07th Jan                   Mais                   And we are really sorry for this delay.           03:04 PM, 07th Jan                     Jaharul Jaman                    Please ask them to deliver before 2:30pm           03:04 PM, 07th Jan                     Jaharul Jaman                    Noted... Thanks..           03:04 PM, 07th Jan                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can, and you will be contacted before delivering the order, so please arrange with the courier to deliver your items at your specified time.           03:06 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           03:09 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:12 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558017