Subject: Ticket Assigned - Conversation with Veeral DSilva
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 10:53:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Veeral DSilva Veeral DSilva                    Hi           02:39 PM, 07th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:39 PM, 07th Jan                   Centrepoint UAE whatsapp bot                    Hello Veeral DSilva , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:39 PM, 07th Jan                     Veeral DSilva                    1           02:39 PM, 07th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:39 PM, 07th Jan                     Veeral DSilva                    9409058532           02:42 PM, 07th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010523003783    You can also easily track your order from My Account > Order History.             02:42 PM, 07th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:42 PM, 07th Jan                     Veeral DSilva                    2           02:43 PM, 07th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:43 PM, 07th Jan                     Veeral DSilva                    1           02:43 PM, 07th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:43 PM, 07th Jan                     Veeral DSilva                    [email-masked]           02:43 PM, 07th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:43 PM, 07th Jan                     Veeral DSilva                    Ok thanks           02:43 PM, 07th Jan                   Mais                   Hi Veeral, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:45 PM, 07th Jan                   Mais                   We can see that you have contacted us regarding your order 9409058532           02:46 PM, 07th Jan                     Veeral DSilva                    Yes           02:46 PM, 07th Jan                     Veeral DSilva                    And the delivery should be today           02:46 PM, 07th Jan                     Veeral DSilva                    Will i be getting these items today cz i am in urgent need           02:46 PM, 07th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9409058532 has been out for delivery on 7-1-23, and we hope it will be delivered to you as soon as possible.           02:47 PM, 07th Jan                   Mais                   Please allow us till the end of this day so that the order can be delivered, and be assured that we will do our best to deliver the order as soon as we can           02:48 PM, 07th Jan                     Veeral DSilva                    Ok thank you last time my delivery was auto cancelled i hope this time it doesn’t happen so           02:48 PM, 07th Jan                   Mais                   Please rest assured that we will do our best to not repeat such mistakes again and to deliver your items successfully.           02:49 PM, 07th Jan                     Veeral DSilva                    Ok thanks           02:50 PM, 07th Jan                   Mais                   Is there anything else I can assist you with?           02:51 PM, 07th Jan                     Veeral DSilva                    No thats it thank you           02:51 PM, 07th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:53 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5557925