Subject: Ticket Assigned - Conversation with Ketu
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 11:15:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ketu Ketu                    9409031285           03:07 PM, 06th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:07 PM, 06th Jan                   MAX UAE whatsapp bot                    Hello Ketu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:07 PM, 06th Jan                     Ketu                    1           03:07 PM, 06th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:07 PM, 06th Jan                     Ketu                    9409031285           03:07 PM, 06th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC010523002494    You can also easily track your order from My Account > Order History.             03:07 PM, 06th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:07 PM, 06th Jan                     Ketu                    2           03:08 PM, 06th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:08 PM, 06th Jan                     Ketu                    1           03:08 PM, 06th Jan                   MAX UAE whatsapp bot                   Please enter your email address           03:08 PM, 06th Jan                     Ketu                    [email-masked]           03:08 PM, 06th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:08 PM, 06th Jan                     Ketu                    Ok           03:08 PM, 06th Jan                   Mais                   Hi Ketu, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:09 PM, 06th Jan                   Mais                   We can see that you have contacted us regarding your order 9409031285           03:09 PM, 06th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:10 PM, 06th Jan                     Ketu                    971556139939           03:10 PM, 06th Jan                     Ketu                    3412,lakeview towers, cluster B,jumeirah lake towers           03:10 PM, 06th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:11 PM, 06th Jan                   Mais                   We will get in touch with you at the soonest we can           03:11 PM, 06th Jan                     Ketu                    0k           03:11 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           03:12 PM, 06th Jan                     Ketu                    Noo           03:13 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:15 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554705