Subject: Ticket Assigned - Conversation with Abul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 11:05:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abul Abul                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hala Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  abul Bot:  Hi abul, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409093896 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010623001367     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504112186            02:49 PM, 06th Jan                   Mais                   Hi Zeeshan, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:50 PM, 06th Jan                   Mais                   We can see that you have contacted us regarding your order 9409093896           02:51 PM, 06th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9409093896 has been out for delivery on 6-1-23, and we hope it will be delivered to you as soon as possible.           02:51 PM, 06th Jan                     Abul                    Yes           02:51 PM, 06th Jan                     Abul                    Till when exactly?           02:51 PM, 06th Jan                     Abul                    Please ensure to deliver the item or else canncel my order           02:52 PM, 06th Jan                     Abul                    I am having flihgt tonight           02:52 PM, 06th Jan                     Abul                    Flight*           02:52 PM, 06th Jan                   Mais                   Kindly accept our full apology that we are unable to determine a specified time, but kindly note that you will be contacted before delivering the order, so please arrange with the courier to deliver your items at your specified time           02:54 PM, 06th Jan                   Mais                   Be assured that we will do our best to deliver the order ASAP           02:54 PM, 06th Jan                     Abul                    Please check and update the current status           02:55 PM, 06th Jan                     Abul                    It was supposed to reach 05-01-2023           02:55 PM, 06th Jan                   Mais                   I am totally understand you, and please accept our full apology for the delay           02:56 PM, 06th Jan                   Mais                   Please allow us till the end of this day so that the order can be delivered           02:56 PM, 06th Jan                   Mais                   In case your order has not been delivered or you have not been contacted, please contact us again so that we can do the needful           02:57 PM, 06th Jan                     Abul                    It has to be deliver today only albefore 7pm           02:58 PM, 06th Jan                     Abul                    Otherwise u dont need it           02:58 PM, 06th Jan                     Abul                    Just refund my money           02:58 PM, 06th Jan                     Abul                    I will not accpet any delay           02:58 PM, 06th Jan                   Mais                   Please allow s the time and we will do our best to deliver the order at the soonest we can           02:59 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           03:03 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           03:04 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554667