Subject: Ticket Assigned - Conversation with Anthony Rodrigues
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 10:45:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anthony Rodrigues Anthony Rodrigues                    Customer:  Yes Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi anthony rodrigues, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408896076 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM616983140     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:38 PM, 06th Jan                   Mais                   Hi Anthony, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:40 PM, 06th Jan                   Mais                   We can see that you have contacted us regarding your order 9408896076           02:40 PM, 06th Jan                   Mais                   Could you please confirm your contact number +971589554743 and please confirm if you have received any codes?           02:40 PM, 06th Jan                     Anthony Rodrigues                    Yes           02:40 PM, 06th Jan                     Anthony Rodrigues                    Not received any codes           02:40 PM, 06th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:40 PM, 06th Jan                   Mais                   We will get in touch with you at the soonest we can           02:40 PM, 06th Jan                     Anthony Rodrigues                    So when can I expect the delivery           02:41 PM, 06th Jan                   Mais                   Please allow us the time and we will update you           02:42 PM, 06th Jan                     Anthony Rodrigues                    Ok           02:42 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           02:43 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           02:45 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554581