Subject: Ticket Assigned - Conversation with Ramya Chikkam
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 10:18:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ramya Chikkam Ramya Chikkam                    Hii           01:59 PM, 06th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:59 PM, 06th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:59 PM, 06th Jan                     Ramya Chikkam                    English           01:59 PM, 06th Jan                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           01:59 PM, 06th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:59 PM, 06th Jan                     Ramya Chikkam                    1           02:00 PM, 06th Jan                   MAX UAE whatsapp bot                    Hello Ramya Chikkam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:00 PM, 06th Jan                     Ramya Chikkam                    2           02:00 PM, 06th Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:00 PM, 06th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:00 PM, 06th Jan                     Ramya Chikkam                    2           02:01 PM, 06th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:01 PM, 06th Jan                     Ramya Chikkam                    1           02:01 PM, 06th Jan                   MAX UAE whatsapp bot                   Please enter your email address           02:01 PM, 06th Jan                     Ramya Chikkam                    [email-masked]           02:02 PM, 06th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:02 PM, 06th Jan                   Mais                   Hi Ramya, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:03 PM, 06th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           02:03 PM, 06th Jan                     Ramya Chikkam                             02:04 PM, 06th Jan                     Ramya Chikkam                    I kept return request but no one came to collect this           02:04 PM, 06th Jan                   Mais                   Could you please share your order number as we are unable to find any order with the given information           02:06 PM, 06th Jan                     Ramya Chikkam                    1125628743           02:07 PM, 06th Jan                   Mais                   We kindly ask you to please share with us the order number which start with 9           02:07 PM, 06th Jan                     Ramya Chikkam                             02:08 PM, 06th Jan                     Ramya Chikkam                    This is the order number whic I have           02:08 PM, 06th Jan                   Mais                   Please give me a minute to check.           02:12 PM, 06th Jan                   Mais                   Could you please confirm if you have purchased from Max India?           02:14 PM, 06th Jan                     Ramya Chikkam                    Yes           02:14 PM, 06th Jan                     Ramya Chikkam                    Sorry it’s dubbai max           02:15 PM, 06th Jan                     Ramya Chikkam                    Right ?           02:15 PM, 06th Jan                   Mais                   We advise you to get in touch with Max India through 1800-123-1444 or email them at [email-masked]           02:16 PM, 06th Jan                   Mais                   And thanks for your kindness and understanding.           02:16 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           02:17 PM, 06th Jan                     Ramya Chikkam                    Nothing thank u           02:18 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max, we look forward to hearing from you soon.  Have a nice day!           02:18 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554489