Subject: Ticket Assigned - Conversation with Mohammed Safadi
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 10:08:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Safadi Mohammed Safadi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  mohammed safadi Bot:  Hi mohammed safadi, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Splash Fashions store near you? Just tap on the link below? and choose your city.   www.splashfashions.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585563733            01:53 PM, 06th Jan                   Mais                   Hi Mohammed, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           01:55 PM, 06th Jan                     Mohammed Safadi                    Hi Mais, I would like to know which branch has both these items in their respective sizes: Item: 3902654 size: 32  and Item: 2302738 Size: Small           01:55 PM, 06th Jan                     Mohammed Safadi                    I tried sharjah city center and deira city center but I didn't get lucky           01:55 PM, 06th Jan                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:58 PM, 06th Jan                     Mohammed Safadi                    Hello?           02:01 PM, 06th Jan                   Mais                   Sorry for the delay, we are still checking           02:01 PM, 06th Jan                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.           02:03 PM, 06th Jan                   Mais                   We will update you through your email at the soonest we can           02:03 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           02:05 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash, we look forward to hearing from you soon.  Have a nice day!           02:07 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554461