Subject: Ticket Assigned - Conversation with Jhuniya V.A.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 09:50:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jhuniya V.A. Jhuniya V.A.                    Hello           01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Hello Jhuniya V.A. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:41 PM, 06th Jan                     Jhuniya V.A.                    1           01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           01:41 PM, 06th Jan                     Jhuniya V.A.                    64444146           01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            01:41 PM, 06th Jan                     Jhuniya V.A.                    1           01:41 PM, 06th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           01:41 PM, 06th Jan                     Jhuniya V.A.                    8409213082           01:42 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Your order status is  Verifying payment    We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.             01:42 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:42 PM, 06th Jan                     Jhuniya V.A.                    2           01:42 PM, 06th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:42 PM, 06th Jan                     Jhuniya V.A.                    1           01:42 PM, 06th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           01:42 PM, 06th Jan                     Jhuniya V.A.                    [email-masked]           01:42 PM, 06th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:42 PM, 06th Jan                     Jhuniya V.A.                    Hello i want to cancel this orders pls. Coz the last one i paid and order is placed.           01:43 PM, 06th Jan                   Mais                   Hi Jhuniya, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:45 PM, 06th Jan                   Mais                   Please give me a minute to check.           01:45 PM, 06th Jan                     Jhuniya V.A.                    Thank you           01:45 PM, 06th Jan                   Mais                   We have checked and we found that an order number 8409213082 has been created on Jan 6, 2023. Please note that your order is still under verification and we will contact you to confirm if it has been successfully processed or canceled due to technical errors or problems in the payment process.           01:46 PM, 06th Jan                   Mais                   We kindly ask you to wait 24 hours to be contacted and notified of the status of your order.           01:46 PM, 06th Jan                     Jhuniya V.A.                    Ibwant to cqncel           01:46 PM, 06th Jan                     Jhuniya V.A.                    I want to cancel since it is doubled           01:46 PM, 06th Jan                   Mais                   As well, this order 8409213080 is still under verification and we will contact you to confirm if it has been successfully processed or canceled due to technical errors or problems in the payment process.           01:46 PM, 06th Jan                     Jhuniya V.A.                    Both of these           01:46 PM, 06th Jan                     Jhuniya V.A.                             01:47 PM, 06th Jan                   Mais                   Kindly allow us 24 hours so that the orders can be canceled           01:47 PM, 06th Jan                     Jhuniya V.A.                    Ok thank you           01:47 PM, 06th Jan                   Mais                   Is there anything else I can assist you with?           01:47 PM, 06th Jan                     Jhuniya V.A.                    No thank you. But pls cancel both encircled  orders from the oic           01:47 PM, 06th Jan                     Jhuniya V.A.                    Pic*           01:47 PM, 06th Jan                   Mais                   Please allow us 24 hours and we will update you regarding your orders           01:49 PM, 06th Jan                     Jhuniya V.A.                    Alright thank you           01:49 PM, 06th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           01:49 PM, 06th Jan                     Jhuniya V.A.                    Thank you..you tooo           01:49 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5554405