Subject: New Reply Received - Re: Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 18:36:02 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Returns  Ticket comment <div><br></div>
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<div dir="rtl" class="gmail_attr">---------- رسالة مُعاد توجيهها ---------<br>من: <strong class="gmail_sendername" dir="auto">Max</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>التاريخ: خميس، ٥ يناير، ٢٠٢٣ في ٢:١٦ م<br>الموضوع: Re: [#5538919] - Re: Returns<br>إلى:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Monia,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We are really sorry for this problem you are facing.<br><br>We would like to inform you that we have checked and according to the information available to us, it turns that you have 6.115 OMR in your My Credit.<br><br>In the event that you are unable to see the amount in your balance, please make sure that you are logged into your account linked to the e-mail ​<a href="mailto:[email-masked]" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">[email-masked]</a>. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>In case the issue did not resolve, please share with us screenshot about your My Credit, so that we can do the needful.<br><br>We thank you for your cooperation and assistance, and we look forward to hearing from you soon<br><br>Do not hesitate to contact us if you have any other inquiries!</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Max </span>Support Team.</div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr"><br></div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">I re-signed and the amount was never refunded. I hope you will find a solution<br>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044008748590'>IMG_7294.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538919