Subject: Ticket Assigned - Conversation with ~MA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 12:24:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ~MA ~MA                    1           04:16 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:16 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello ~MA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:16 PM, 05th Jan                     ~MA                    1           04:16 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:16 PM, 05th Jan                     ~MA                    9409055273           04:16 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            04:16 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:16 PM, 05th Jan                     ~MA                    2           04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:17 PM, 05th Jan                     ~MA                    1           04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:17 PM, 05th Jan                     ~MA                    [email-masked]           04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:17 PM, 05th Jan                   Mais                   Hi Mariam, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:19 PM, 05th Jan                   Mais                   We can see that you have contacted us regarding your order 9409055273           04:19 PM, 05th Jan                     ~MA                    Hi           04:19 PM, 05th Jan                     ~MA                    Yes           04:19 PM, 05th Jan                     ~MA                    I want to know if it will be delivered today or tomorrow           04:19 PM, 05th Jan                     ~MA                    And please can I have it today because it’s really important           04:20 PM, 05th Jan                   Mais                   We would like to inform you that the expected date of delivering the order is 5-1-23, so please allow us till the end of this day so that the order can be delivered           04:21 PM, 05th Jan                   Mais                   In case you have faced any issue with the delivery process please contact us again so that we can do the needful           04:21 PM, 05th Jan                     ~MA                    And I have another order           04:21 PM, 05th Jan                     ~MA                    It’s out for delivery from yesterday           04:22 PM, 05th Jan                     ~MA                    Bus still no one contact me           04:22 PM, 05th Jan                   Mais                   We have checked for you and found via your order tracking number that your order (9408901265) has been out for delivery on (Jan 5\23), and we hope it will be delivered to you as soon as possible.           04:22 PM, 05th Jan                   Mais                   Please allow us till 9 PM so that the order can be delivered           04:22 PM, 05th Jan                     ~MA                    Ok           04:23 PM, 05th Jan                     ~MA                    Thank you           04:23 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           04:23 PM, 05th Jan                     ~MA                    No thanks           04:23 PM, 05th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint, we look forward to hearing from you soon.  Have a nice day!           04:23 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551256