Subject: Ticket Assigned - Conversation with Jayraj
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 11:34:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jayraj Jayraj                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi jayraj, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408453804 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018797278     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:23 PM, 05th Jan                   Mais                   Hi Jayraj, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:23 PM, 05th Jan                     Jayraj                    My number is 0555920428           03:24 PM, 05th Jan                   Mais                   Could you please confirm your address so that we can deliver your order 9408453804 successfully           03:24 PM, 05th Jan                     Jayraj                    My address is racemosa 407, 4th floo,  dubai residential district , dubai south           03:25 PM, 05th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:25 PM, 05th Jan                   Mais                   We will get in touch with you at the soonest we can           03:25 PM, 05th Jan                     Jayraj                    4th floor           03:25 PM, 05th Jan                   Mais                   Please allow us the time and we will do the needful           03:27 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           03:28 PM, 05th Jan                     Jayraj                    How would you get in touch with me about this cauz you see i ordered on 1 St and it's been 5 days now           03:29 PM, 05th Jan                   Mais                   Kindly note that we will raise the issue to the courier team in order to deliver your items successfully, and we will update you through your email           03:29 PM, 05th Jan                     Jayraj                    Okkk thanks           03:30 PM, 05th Jan                   Mais                   Is there anything else I can assist you with?           03:32 PM, 05th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max, we look forward to hearing from you soon.  Have a nice day!           03:34 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5550956